Frequently Asked Questions

What is Pilates?

Pilates is a low-impact exercise system that focuses on strengthening muscles while improving postural alignment and flexibility. It is great for improving core strength, balance, and overall body awareness. Pilates is a powerful, holistic workout that balances strength, flexibility, and mental focus. Whether you’re an athlete looking to enhance your performance, someone recovering from an injury, or simply looking to improve your fitness and body awareness, Pilates is a great way to achieve your goals. You can read more, here.

How do I book my classes?

When it comes to admin, Flex Pilates believes in the “Work smarter not harder” philosophy. This is why we use Bookamat online scheduling system. Bookamat allows you to book and manage your class packages and bookings when it’s convenient for you. No need to wait for a call back, just book when you want to. For details, have a look at the user guide.

What is your Cancellation Policy?

Cancellations must be made at least 12 hours before the class starts.

  • Late cancellations or no-shows will result in the loss of a session.

  • Please note that many of our classes have a waitlist. If you cancel late or do not show up, it prevents other clients from filling the spot, which disrupts the class schedule and may impact other members. We appreciate your understanding and cooperation in adhering to this policy.

  • Private Sessions:

    • Cancellations must be made at least 24 hours before the scheduled session.

    • Late cancellations will result in the full session fee being charged.

    Clients who repeatedly cancel late or no-show may have their booking privileges restricted.

How many classes should I take per week??

For optimal results, we recommend attending 2-3 Pilates classes per week. However, this varies based on your goals and schedule. Our instructors will guide you on a program that works best for you.

What do I need to bring to class?

We recommend wearing comfortable clothing that allows for movement. Please bring a pair of grip socks for hygiene and safety. You may need a towel for the higher intensity classes. We provide all necessary equipment such as reformers, mats, and props. PLEASE no perfume, body lotion, body oil or anything that cause you to slip or damage our equipment.

Can I do Pilates if I have an injury or am recovering from surgery?

Yes, Pilates is great for rehabilitation and injury prevention! Our instructors can modify exercises to meet your specific needs. If you are recovering from surgery or injury, we recommend private sessions to ensure your program is tailored to your recovery. You may not join group classes until you are cleared by your medical provider.

Can I take Pilates while pregnant or postpartum

Yes, Pilates is a safe and effective form of exercise during pregnancy and after childbirth, provided you have medical clearance from your healthcare provider. We offer specialized pre-and post-natal classes to support you through this time, and our instructors are trained to offer modifications to suit your needs. If we are not running pre and post-natal classes you are encouraged to book private sessions.

What if I’m new to Pilates and don’t know where to start

If you’re new to Pilates, we recommend starting with a private session or a beginner-level class. This will allow you to familiarize yourself with the equipment, exercises, and terminology. Our instructors will help you build a strong foundation and ensure you feel comfortable in all classes.